Terms of Service
Last updated: March 12, 2026
TL;DR: Use Auctore responsibly. Your content is yours — always. We provide the platform as-is. Don't abuse it. We can update these terms with 30 days' notice. Regional rights (EU, Brazil, LATAM) are in dedicated sections below.
1. Acceptance of Terms
By accessing or using Auctore ("the Service"), operated by Auctore, LLC ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
These Terms constitute a legally binding agreement between you and Auctore, LLC. By creating an account or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms.
2. Description of Service
Auctore is a web-based AI-powered writing studio that provides tools for planning, drafting, editing, and organizing creative and professional writing projects — including fiction, non-fiction, scripts, poetry, and other works. The Service includes AI-assisted writing features, project management tools, and export capabilities.
3. Eligibility & Account Registration
- You must be at least 13 years old to create an account. Users in the EU must be at least 16 years old (or the applicable digital age of consent in their country, whichever is higher).
- You must provide accurate, complete, and current information when registering.
- You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- You may register using Google OAuth, Apple Sign-In, or an email/password combination.
- One account per person or legal entity. Accounts are non-transferable and may not be sold or assigned.
- You must promptly notify us at [email protected] of any unauthorized use of your account.
4. Your Content & Intellectual Property
Your writing is yours. Full stop. You retain full ownership of all content you create using Auctore. We claim no intellectual property rights over your work.
- You grant Auctore, LLC a limited, non-exclusive, royalty-free license to store, process, and display your content solely as necessary to provide and improve the Service.
- We will never use your content to train AI models without your explicit, opt-in consent.
- We will never sell, license, or distribute your content to third parties.
- You may export and delete your content at any time through your account settings.
- You are solely responsible for ensuring your content does not infringe any third-party intellectual property rights.
- AI-generated content produced with your inputs is owned by you, subject to applicable law in your jurisdiction.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
- Attempt to gain unauthorized access to the Service, other accounts, or our infrastructure
- Upload or distribute malicious code, viruses, ransomware, or any harmful content
- Interfere with, disrupt, or degrade the Service's performance or security
- Scrape, crawl, or harvest data from the Service without our written permission
- Resell, sublicense, or redistribute the Service without explicit written authorization
- Use automated tools to create accounts, abuse the Service, or circumvent usage limits
- Generate or distribute content that is defamatory, hateful, sexually exploitative of minors, or otherwise illegal
- Impersonate any person, entity, or Auctore itself
- Reverse engineer, decompile, or attempt to extract the source code of the Service
6. AI Features
Auctore offers AI-powered writing assistance features. When using these features:
- AI suggestions are creative aids — you remain the author and retain full control over what you publish
- You own any content you select and incorporate into your work, subject to applicable law
- We do not use your individual content or writing projects to train our AI systems without your explicit consent
- AI-generated content may not always be accurate, original, or appropriate — always review before use
- You are responsible for ensuring that AI-assisted content you publish complies with applicable laws, including copyright and disclosure requirements in your jurisdiction
- We may use anonymized, aggregated, non-identifiable usage patterns to improve the Service
7. Subscription & Payments
- Free tier features are available at no cost and may be modified or restricted over time with notice.
- Paid subscriptions are billed in advance on a monthly or annual basis via our payment processor (Stripe).
- You may cancel your subscription at any time through your account settings. Access continues until the end of your current billing period — no pro-rated refunds for partial periods.
- EU/UK consumers: You have a 14-day right of withdrawal from the date of purchase, unless you have already accessed the digital service in full, as described in Section 15.
- Refunds outside the above statutory rights are handled at our discretion, within 14 days of purchase, for verifiable technical issues that prevented service access.
- We reserve the right to change pricing with at least 30 days' written notice to existing subscribers. Your continued use after the effective date constitutes acceptance.
- All prices are shown in USD unless otherwise stated. Applicable taxes may be added based on your location.
- Grandfathered pricing: Subscribers who joined prior to a price increase retain their original pricing for as long as their subscription remains active and uninterrupted.
8. Service Availability
- We aim for high availability but do not guarantee uninterrupted or error-free access to the Service.
- We may perform scheduled maintenance with reasonable advance notice (except for emergency maintenance).
- We are not liable for downtime, data loss, or service interruptions caused by force majeure events, internet infrastructure failures, or third-party service outages (e.g., cloud providers, payment processors).
- We maintain commercially reasonable data backup procedures, but you are encouraged to export your content regularly.
9. Termination
- You may close your account at any time through account settings or by contacting [email protected].
- We may suspend or terminate accounts that violate these Terms. We will provide notice when reasonably possible, except in cases of serious violations, fraud, or legal obligation.
- Upon termination or account closure, you may request a full export of your content within 30 days. After that period, your data will be permanently and irreversibly deleted, subject to our legal obligations to retain certain records.
- Sections 4, 10, 11, 12, and 13 survive termination.
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
- We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, data, goodwill, or business opportunities.
- Our total aggregate liability for any claim arising under these Terms shall not exceed the greater of (a) the amount you paid us in the 12 months prior to the claim or (b) USD $100.
- This limitation does not apply to liability for death or personal injury caused by our negligence, fraud, or where prohibited by law (including mandatory EU and LATAM consumer protection rights).
11. Indemnification
You agree to indemnify, defend, and hold harmless Auctore, LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Service; (c) your content; or (d) your violation of any applicable law or third-party rights.
12. Governing Law
These Terms are governed by the laws of the State of Arkansas, United States, without regard to conflict of law principles, except as provided in the regional provisions below. Where mandatory consumer protection laws of your country of residence provide greater protections, those protections also apply.
13. Dispute Resolution
- Informal resolution first: We prefer to resolve disputes amicably. Please contact us at [email protected] before initiating any formal proceeding.
- Binding arbitration (US users): If informal resolution fails, disputes between US users and Auctore, LLC will be resolved through binding individual arbitration under the American Arbitration Association's Consumer Arbitration Rules, seated in Benton County, Arkansas. You waive your right to a jury trial and to participate in a class action.
- Small claims exception: Either party may bring an individual claim in small claims court in lieu of arbitration, if the claim qualifies.
- EU/UK users: See Section 15 for applicable dispute resolution rights.
- Brazil users: See Section 16 for applicable rights under LGPD and consumer law.
- Other LATAM users: See Section 17 for regional rights.
14. United States — Additional Provisions
California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: You may request information about the categories and specific pieces of personal information we collect, use, disclose, and sell about you.
- Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information we hold about you.
- Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising. If this changes, we will provide a "Do Not Sell or Share My Personal Information" link.
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
- To exercise your rights, contact us at [email protected]. We will verify your identity and respond within 45 days.
Children's Privacy (COPPA)
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe a child under 13 has provided us personal data, contact us at [email protected].
Arbitration Opt-Out
You may opt out of the binding arbitration agreement in Section 13 by sending written notice to [email protected] within 30 days of first agreeing to these Terms. Your opt-out notice must include your name, email address, and a statement that you are opting out of arbitration.
15. European Union & United Kingdom — Additional Provisions
Applicability
This section applies to users located in the European Union (EU), European Economic Area (EEA), and United Kingdom (UK). Where these provisions conflict with the general terms, these regional provisions take precedence for users in these jurisdictions.
Right of Withdrawal (EU/UK Consumers)
As an EU or UK consumer, you have the right to withdraw from a subscription contract within 14 days of purchase (the "cooling-off period") without giving any reason. However, by actively using the Service (e.g., accessing AI features, creating projects), you expressly consent to the Service beginning before the withdrawal period ends and acknowledge that your right of withdrawal is thereby forfeited for the portion of service already rendered. To exercise withdrawal before using the Service, contact us at [email protected].
Your Rights Under GDPR / UK GDPR
In accordance with the General Data Protection Regulation (GDPR) and UK GDPR, you have the following rights regarding your personal data:
- Right of Access (Art. 15 GDPR): Request a copy of the personal data we hold about you.
- Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
- Right to Erasure / "Right to be Forgotten" (Art. 17): Request deletion of your personal data, subject to legal obligations to retain certain records.
- Right to Restriction of Processing (Art. 18): Request that we limit how we use your data in certain circumstances.
- Right to Data Portability (Art. 20): Request your data in a structured, machine-readable format for transfer to another provider.
- Right to Object (Art. 21): Object to processing based on legitimate interests or for direct marketing purposes.
- Rights Related to Automated Decision-Making (Art. 22): You have the right not to be subject to solely automated decisions that produce legal or similarly significant effects on you.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact our data representative at [email protected]. We will respond within 30 days.
Legal Basis for Processing
We process personal data on the following legal bases: (a) contract performance — to provide the Service you subscribed to; (b) legitimate interests — for fraud prevention, security, and service improvement; (c) consent — for optional features such as marketing communications and AI training opt-in; (d) legal obligation — where required by law.
Data Transfers
Auctore, LLC is based in the United States. Where we transfer your personal data from the EU/EEA/UK to the US or other third countries, we rely on appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission, or the UK International Data Transfer Agreement (IDTA) as applicable.
Supervisory Authority & EU ODR
You have the right to lodge a complaint with your local data protection authority (e.g., your national DPA within the EU, or the ICO in the UK). EU consumers may also use the European Commission's Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.
Governing Law for EU/UK Users
For consumers in the EU and UK, the mandatory consumer protection laws of your country of residence apply in addition to Arkansas law, and you may bring claims in the courts of your country of residence.
16. Brazil — Lei Geral de Proteção de Dados (LGPD)
Applicability
This section applies to users located in Brazil and supplements these Terms in accordance with the Lei Geral de Proteção de Dados Pessoais (LGPD — Lei nº 13.709/2018) and the Brazilian Consumer Protection Code (CDC — Lei nº 8.078/1990).
Your Rights Under LGPD (Art. 18)
As a Brazilian data subject, you have the right to:
- Confirmação: Confirm whether we process your personal data.
- Acesso: Access the personal data we hold about you.
- Correção: Request correction of incomplete, inaccurate, or outdated data.
- Anonimização, bloqueio ou eliminação: Request anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data.
- Portabilidade: Request portability of your data to another service provider, subject to regulatory guidance from the ANPD.
- Eliminação de dados tratados com consentimento: Request deletion of data processed based on your consent.
- Informação sobre compartilhamento: Be informed about public and private entities with whom we share your data.
- Revogação do consentimento: Withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing.
- Revisão de decisões automatizadas: Request review of decisions made solely by automated processing that affect your interests.
To exercise your rights under the LGPD, contact us at [email protected]. We will respond within 15 days as required by the ANPD (Autoridade Nacional de Proteção de Dados).
Encarregado de Dados (DPO)
Our data protection contact (Encarregado) for LGPD purposes can be reached at [email protected].
Base Legal de Tratamento
We process personal data based on the legal grounds provided by Art. 7 and Art. 11 of the LGPD, including: (a) consent; (b) performance of a contract; (c) legitimate interest; and (d) compliance with legal obligations.
Brazilian Consumer Law (CDC)
Brazilian consumers are entitled to the protections of the Código de Defesa do Consumidor, including the right to clear information about the service, the right to withdraw from a subscription within 7 days of signing up for a remote service (direito de arrependimento — Art. 49 CDC), and the right to file complaints with the Procon or the national consumer platform (consumidor.gov.br).
17. Latin America — Additional Provisions
Mexico — Ley Federal de Protección de Datos Personales
For users in Mexico, we comply with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its regulations. You have the following ARCO rights:
- Acceso: Access the personal data we hold about you.
- Rectificación: Request correction of your personal data.
- Cancelación: Request deletion of your personal data from our records.
- Oposición: Object to the processing of your personal data for specific purposes.
Submit ARCO requests to [email protected]. We will respond within 20 business days as required by Mexican law.
Colombia — Ley 1581 de 2012 (Habeas Data)
For users in Colombia, we comply with Colombia's Ley Estatutaria 1581 de 2012 and its regulations. You have the right to know, update, and delete personal data we hold about you (Habeas Data). You may also file complaints with the Superintendencia de Industria y Comercio (SIC). Contact us at [email protected] to exercise your rights. We will respond within 15 business days.
Argentina — Ley 25.326 de Protección de Datos Personales
For users in Argentina, we comply with Argentina's Ley 25.326 and its regulatory authority, the Agencia de Acceso a la Información Pública (AAIP). You have rights of access, rectification, and deletion of personal data. Contact us at [email protected]. You may also file complaints with the AAIP.
Other LATAM Jurisdictions
For users in other Latin American countries (Chile, Peru, Costa Rica, Panama, Ecuador, Uruguay, and others), we comply with applicable local data protection and consumer laws. Where local law provides mandatory data rights or consumer protections greater than those described in these Terms, those protections apply. Contact us at [email protected] to exercise your rights.
18. Changes to These Terms
We may update these Terms at any time. For material changes, we will notify you via email and/or in-app notification at least 30 days before they take effect. Non-material changes (such as clarifications) may take effect immediately with notice. Your continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you may close your account before the effective date.
19. Contact
For questions, requests, or legal matters related to these Terms:
For data protection requests (GDPR, LGPD, CCPA, ARCO, Habeas Data), please include your name, country of residence, and the specific right you wish to exercise.